COVID-19

Last Updated: May 18, 2020 @ 6:15pm CST

Financial Risk Mitigation, Inc. (“FRM”) is fully operational.

As FRM is identified by many of its Clients as a mission critical provider, we have developed resiliency, redundancy, and mobility as part of its systems and processes.

FRM is committed to the safety of our employees while also meeting our obligations to Clients without disruption. We continue to monitor the coronavirus pandemic and observe government and healthcare guidelines for the safety of our employees. The Louisiana Governor’s Executive Order regarding stay-at-home procedure is still in effect at this time. The Executive Order contemplates a full return to normal operations for Louisiana by mid-June.

FRM has re-located, except for a few staff members, our personnel to work from home. FRM’s network supports remote connectivity for employees. The system in use is a Remote Desktop Gateway Server providing access to full network resources. This allows the FRM user to access the environment from their own computer in their home while also maintaining proper containerization for having proper security in place to work with sensitive data. FRM’s co-locates mission critical servers in AWS on both the West Coast and East Coast of the United States. All remote systems are working as intended. FRM may perform our own assessments when “stay-at-home procedures” are lifted which may be more strict than governmental guidance.

Certain specific geographies may impact results on a case-by-case basis in the event of court closures, if those records are not electronically available. FRM is updating instances of court closures here: http://www.frm-inc.com/court-closures/.

Specific cases as they are received will have communications in process on known issues, just like any other case on which we might work.

Many jurisdictions allow on-line access to records, national data aggregators may house certain information from those jurisdictions, and where records may not be available as a court may not provide remote access, clients will be advised accordingly.

If you have any further questions on this topic, please email bcdr@frm-inc.com.

Sincerely,

FINANCIAL RISK MITIGATION, INC